Client Testimonials

We at Boyle Insurance Agency dedicate our resources to providing the utmost in customer service and care. Read the following testimonials to see how this dedication has worked for past and current clients, or call our office at 901-766-0200 to learn for yourself. You may also contact our Memphis or Nashville Insurance Agency.


Steven Peay

I have had the pleasure in my over eleven years of service with the Trezevant Episocopal Home, to have a wonderful professional relationship with the Boyle Insurance Agency and more specifically with our assigned broker Steve Peay. Many things happen over an eleven year period relating to property, general liability, workers compensation, Directors and Officers coverage and various other policies, and I can honestly say I have always received reliable, immediate and professional responses. Additionally, Trezevant has grown from an organization with approximately $30 million in assets, with approximately 175 employees, to an organization that now has over $155 million dollars in assets and over 350 employees, and Boyle and Steve Peay have been there to support and assure that our best interests are safeguarded. Each year, when we renew our policies I am confident that we are skillfully represented and receiving a thoroughly competitive bid while maintaining the best coverage available.

Steve Peay has become a member of the Trezevant family through his years of dedication to our institution. Steve is professional, friendly and always willing to go the extra step for his clients, and I personally admire and am ever grateful for the relationship we have had and will continue to have in the future.
– Dawn Wade, CFO, The Trezevant Episcopal Home

I have had a business relationship with Steve Peay for over 10 years. During that period he has provided my firm insurance at any one time for 1 to 40 senior living communities. As the owner of a management company, I need an agent who can advise me of how to properly cover both the owner and my interest in the community. Steve has served as a valuable confidant and trusted advisor on all of my transactions. I truly perceive a value to the service he provides and relationship he brings to the table, not only personal but with insurance carriers.

Steve understands the senior living market, how we operate, and the importance of insurance carrier relationship. Our insurance provider, through Steve’s guidance, now understands how I operate and has become a partner with me. Steve understands that although price is an issue, relationship, service and coverage is of more importance.

I strongly recommend Steve Peay as your insurance broker.
– David Johnston, President, Beacon Communities


Jim Toner

Thanks so much for your help through this very difficult time. I am so grateful for your help and
support.
Thank you for your kind words about Jack, he was a gentleman and so much more. He also
spoke highly of you and trusted your professional judgment.
Stop by the shop sometime.
– Emma Childers

I have enjoyed working with you over the years. you have been honest and diligent in your profession. I thank you for your help, honest and great conversations.
– Robert & Jessie Blair

Thanks, Jim. I don’t know what we would do without you!
– Watkins Uiberall, PLLC

Thank you very much for all you do for us!
– Andy Cobb, Harris Shelton

Jim toner has been my agent for many years. he’s a great person. I wouldn’t let anyone in the world but Jim Toner handle  my insurance. i consider him a friend. I’ve been a lawyer for 52 years. Everyone in my office always has and always will use Jim. We wouldn’t even rent an office to an attorney unless he agreed in writing to use Jim as his agent for ‘E&O Insurance. Keep up the good work, Jim.
– George Whitworth, Attorney


Tim Treadwell

We turn to Tim for all of our insurance needs. He makes sure we have all the coverage we need so that we can focus on running our business. It’s great knowing we can pick up the phone and call Tim if we need anything. He is always prompt with a reply to any of our questions of requests. We highly recommend him to any business owner looking for an insurance partner.
– Andrew Holliday, Harvest Creative


Cindi Gresham

Boyle Insurance has managed my insurance needs for twenty six years. They have insured my construction and construction related service business, as well as my personal home & auto. They have the professional personnel and insurance tools to provide the coverage to protect your business and personal investments in today’s changing environment. I have been able to manage my business for the past twenty six years knowing I have the coverage I need and the people to back it up.
– Walter S. Owen, Jr.

Our company has been pleased with Boyle Insurance Agency for decades! Cindi Gresham, Robert Roll, and Terry Owen are always quick to respond, and go above and beyond! We wouldn’t consider any other agency to handle our business insurance other than Boyle Insurance Agency. Quality people…quality service!
– Julianne Hampton, Vice President / Co-Owner


Robert Roll

We started with Boyle a couple years ago, mainly because of the personal service that they offer along with competitive rates. Being a small business, their expertise is greatly appreciated. A few issues have came up and Boyle has handled each quickly and professionally, making it painless for us. They are always easy to contact; no long, confusing answering system. Boyle continues to review our needs to assure that we have the proper coverage in all areas, some of which contain complicated coverage. I would and do recommend that you check out their services.
– Ron Richmond

Hwy 70 Car Care has been doing business with Boyle Insurance Agency for several years now. When I initially had them quote us for business insurance, I also checked with two other companies, of the three quotes I received Boyle had the best rates and the most coverage. Since doing business with Boyle, we have had quite a few claims for different reasons – we have never had a problem filing a claim or having the claim processed and completed. The staff at Boyle is very knowledgeable as well as friendly. Robert and Terry make something that seems so terrible, go smoothly. They take away the headaches and the dread from having to start a claim. Boyle Insurance Agency covers our business with a “Garage Keepers” policy and they also cover our company vehicles. Since I was so pleased with their company, when my husband and I built our new home, my first and only call for homeowners insurance was to Robert Roll and Boyle Insurance.
– Kim Dennison, Hwy 70 Car Care, Inc.

My responsibilities include securing Property, Liability and Workers Compensation insurance for 13 properties that we currently manage. The properties are comprised of conventional apartments, subsidized apartments and a hotel and they all have different requirements. I feel completely confident that our agent, Robert Roll, turns over every possible rock to find us the most comprehensive and cost effective plans available in the market. We also experience the very best customer service from Boyle Insurance. Even if Robert is not available, he has made sure that we have another person to contact for assistance. We could not be more satisfied with the services of Boyle Insurance Agency.
– Jennifer Black, Pentad Group, Inc.


Fred Smith

For years we have had the pleasure of doing business with Boyle Insurance Agency, Inc. As a large Association Management Company with a portfolio encompassing a multi-state area, our insurance needs and coverages vary extensively. Timely responsiveness to customer needs is a critical factor in meeting the demands of our association boards, and Boyle Insurance Agency has never let us down. Fred Smith and his team of customer service representatives have provided exemplary service, including outstanding marketing research to insure we are receiving the best coverages at the lowest costs. The Boyle name is known for its integrity and impeccable standards, and will always have my highest endorsement.
– Keith S. Collins, CPA, CPM, President

Boyle Insurance has proven to be responsive and caring in all matters related to our commercial property and casualty. We have submitted challenging opportunities for coverage for which Fred Smith has always responded with, “Yes, we can”. Our business is currently in a growth mode. As new locations and opportunity presents itself, it became necessary to learn new things about our business’s needs. Boyle has always met these challenges head on and provided coverages that meet our needs.
– Ed Flemmons, President – Pool Contractors Supply, Inc.


Wanda Brooks

We are a family owned business with special insurance needs. We have trusted Wanda Brooks as our broker for over 7 years. She has always worked hard for us and has always been able to meet our needs.
– Kirkland’s Logging, Inc.

I wanted to take a few minutes and write you this note about my experiences with Boyle Insurance Agency. Boyle has handled all of our insurance needs for the past couple of years. I wanted to take the time to thank Wanda for all the work you have done to get us the various coverages and continue to do on My Faith Inc’s behalf. I know you went to several companies to get the best prices. I appreciate your efforts, coupled with great customer service. You always with a degree of urgency take care of all of our insurance needs. Any changes that needed to be made to the policy were done on the spot. If I needed Certificates of Liability Insurance for another company, it was sent to me instantly. I really do appreciate your warm and responsive customer service. To sum up Wanda: Knowledgeable and Punctual, Professional and Prompt, Responsive to My Needs, Professional Service, and Best Customer Service 🙂
– Barbara Johnson-McKinney, MSSW, LCSW